I reached to Ellio’s after experiencing one too many issues with the Mercedes Benz dealership regarding our s550. Making an appointment was easy. They stayed in contact with me throughout and explained what needed to be done, and why. I had a sense of what needed to be done and at least what the dealership would charge. It turned out that a number of things the dealership recommended that we do were not necessary, that the dealership missed a number of important things and did things that needed to be corrected and for the work that needed to be done, Ellio’s pricing was much more reasonable. Our experience was so positive that we dropped off our BMW when we picked up the Mercedes. Ellio’s did a great job with the BMW, as well. Bottom line: we had a terrific experience and we will be loyal customers of Ellio’s from this day forward.