I needed a shop to do some diagnostics on our 2009 Mini, and ended up at Ellios -- and glad I did. I was impressed with their fenced yard and and the shop appeared to be incredibly clean. They explained they'd be in touch the next day, and they were. The news wasn't great, but I was prepared for that. I can't claim to be a mechanic, but have some pretty strong mechanical background, and my overall impression is that they have great integrity and are very good at what they do. Our family has a couple BMWs, and we are definitely planning to work with them for service in the future. In this world of newer technology, I believe their expertise is well worth what you pay!!